SHRM found that employers care more about soft skills such as active listening, communication, and flexibility than they do technical abilities. Financial services organizations can overcome many of the barriers and obstacles limiting their growth and innovation by cultivating leaders with a strong aptitude for key soft skills that can help them mobilize and engage workers in digital transformation initiatives and rapid innovation. While good soft skills are also important for employees, they are critical for managers - and for those who want to be managers. And while the soft skills valued by companies tend to change gradually, the most sought-after hard skills evolve lickety-split, pushed largely by the relentless transformation of modern technology. Other sources state that hard skills are useless without soft skills. These skills broadly relate to the way that we do things, or the way we relate to other people in our daily lives. Of course not all soft skills are created equal. CEOs are also demanding more engagement with fellow directors and an increasing degree of diplomacy and tact. … In fact, the majority of employers (77%) now believe soft skills are just as important as the hard ones. The finance director wears three primary hats – first as a finance expert, second as an active member of the management team, and third as leader of the finance function and team. Research theorizes that of all the qualities of a good manager, soft skills are king. If you're hiring, the best finance job candidates have these traits, finance skills, & qualities. Some may be more critical to your finance staffers’ performance than others. The third area to consider when thinking about CFO skills and Finance business partner skills is what many people call ‘soft skills’, often described as ‘behavioural’ skills. Soft skills are the personality traits, attitudes, habits, and behaviors you display when working with others. You have to excel at soft skills as well. Soft skills. As a manager, it has never been enough to be technically adept. Although the importance of technical skills like financial management cannot be understated, effective management also requires "soft," or qualitative, characteristics that cannot be easily measured. While there are literally dozens of soft skills that comprise a great manager, communication, leadership, delegation and trustworthiness are some of the most important qualities. A key point, therefore, which needs to be highlighted from the outset, is a need for the finance director to invest a considerable amount of time and energy in gaining a solid understanding of the business model. Yes, you need a finance staffer who knows the way around Excel. But some of those “softer” skills are important, too. Recruiters have a front-row seat to the ever-changing mix of skills most prized by the business world. The key point is that the FD has multiple roles and they are working both ‘in’ the business, and ‘on’ the business. Understanding what those skills are early on can give you a leg up on the competition.